CSCS Certificate and CSCS cards are very important to those who are working in the construction areas. What would happen if you lost your CSCS certificate and card? You might get into trouble if you do not keep that with you as proof of health, safety and environment certificate. In case you lost your CSCS can’t locate it, you can get a replacement CSCS card and a copy of the certificate when you contact the authority. Let’s check out the ways to get the replacement of a lost CSCS Card and Certificate in this article!

1. What do you need to do when you lose your CSCS test certificate?

CITB test score report or CSCS test certificate is an important certificate which is valid for 2 years from the date of passing the CITB test and plays a vital role in applying for a CSCS card. If you have lost it, you need to take a duplicate copy of the test report. So how can you ask for a duplicate copy of a CSCS certificate?

You need to contact the authority from which you took your CITB test and make a request for a duplicate copy of your test report. Because the test is valid for two years, it’s possible that you forgot which firm you ordered the test from. In this case, pick up the phone and dial CITB, where you can request a duplicate copy of your CITB test results. 

lost cscs card
Sample of a CSCS test certificate

CITB will ask a few questions to ensure that the information is being shared with the right person. To validate the request, CITB may ask for your full name, date of birth, national insurance number, and home address. A fee may be charged for a second copy of your test report.

Your CSCS test certificate will be delivered to your door once you have met all of the CITB standards.

2. What to do about a lost CSCS card?

You’re right to desire a replacement CSCS card as soon as possible if yours is lost, stolen, damaged, or misplaced. Because CSCS cards are required to work on construction sites throughout the UK, coming without one may prevent you from being able to work.

There are two ways to get a replacement card. You can either:

Continue reading to know how each way can help you to get a new CSCS card replacing the lost one.

3. How to get a lost CSCS card replacement?

3.1. Replace the lost CSCS card online

apply for your replacement card online you’ll need to have a CSCS account. The CSCS recommend you apply for your replacement card via an online application form because it’s quicker. When you apply online, they will inquire about your name, date of birth, National Insurance number, home address, and whether you have ever held a CSCS card. After you input your detailed information, you’ll need to make the payment online. Then, you will receive an email confirmation and a new CSCS Card will arrive at your door within 5-10 working days.

3.2. Call the centre hotline to ask for a new CSCS card

We can all understand the reassurance which comes from speaking to someone official, especially when you’ve lost something so valuable, so don’t be afraid to call the Contact Centre if that’s your preference. If you want to receive a replacement card from the CSCS Contact Centre, call between 8 a.m. and 6 p.m. on a weekday. On weekends, the Contact Centre phone line is closed. It’s worth noting that telephone applications take longer to process than those submitted online, according to the CSCS.

4. How much to replace lost CSCS cards?

The cost of a replacement card is £36. When you call the Contact Centre or apply for a replacement card online, you must pay. The CSCS accepts credit or debit card payments, so have one handy. CSCS card replacement costs are the same regardless of the type of card being changed.

how much to replace lost cscs card
How much to replace lost CSCS cards?

5. Some note when you call or apply online

  • To acquire a new card, you’ll need to know your CSCS registration number and your account’s email address, whether you call the Contact Centre or apply online. Your National Insurance number should suffice if you don’t have your registration number.
  • Your replacement card will have the same expiration date as your old one and will contain all of your personal information.
  • Your replacement card should arrive in the mail the next business day. CSCS cards are typically delivered in 3-10 days. If it’s been more than 10 days, phone the Contact Centre number at 0344 994 4777.

6. Tips to not lose your CSCS Card

Anyway, no one wants to lose their CSCS cards, so you can refer to some of the following tips to avoid having to replace the card so many times.

  • Keep your CSCS card within your wallet. Take it out only when absolutely necessary.
  • Keep your wallet in a safe and secure location at all times.
  • Be careful about using your wallet (and any of your personal belongings) in public. This can attract muggers and the like.
  • Don’t be careless! If you need to get on site, a lost CSCS Card can cause problems.

Your CSCS Card and certificate can be lost in a number of ways, including dropping it on your commute, misplacing it at work, or just misplacing it at home. Hope that the guidelines above would be useful for you when you lose your CSCS card or test Certificate. In general, you should contact the authority or CSCS Centre to ask for help. You can get a replacement version of your CSCS card and certification easily with their step-by-step instruction. You should also keep them in a safe place so that you will not lose them unexpectedly.

In case you are preparing for the CSCS certification exam, join our website to practice with Free CSCS Test Online.